Your Qatar Airways compensation claim is denied.
Experiencing this can be particularly annoying when you are trying to claim Qatar Airways compensation on your own, and even more so when you aren’t completely certain if you qualify for compensation. So, what’s your next move? Is it even worth the hassle? Firstly, it’s absolutely worth the effort. You could consider passing your claim onto a flight compensation company to proceed on your behalf. However, that’s just one of the many possible alternatives.
You have every right to keep advocating for yourself.
Your Qatar Airways Compensation Claim Is Denied. Now What?
Your Qatar Airways compensation claim is denied. What now?
Don’t worry – there are alternative methods to obtain compensation from Qatar Airways.
But before you progress any further, it’s essential to refresh your awareness of the law. Refer to Regulation (EC) No 261/2004 to find out if you are entitled to flight compensation.
As Qatar Airways is a non-European airline, these EU regulations apply only to Qatar Airways flights departing from the EU and the UK.
1. Collaborating With Flight Compensation Companies
The simplest solution is to collaborate with a flight compensation company.
The process involves filling an online claim form, supplying them with a copy of your boarding pass and passport, and submitting the claim. The rest is handled by the company, relieving you of any further worry. You no longer need to interact with Qatar Airways.
If any additional queries arise, something only you can respond to, the flight compensation company will contact you. The main downside of this method is the service charges. Most of flight compensation firms demand about 25-45% of the compensation.
Our partners provide such services.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
What is the expense involved?
Usually, the charges account for about 25 to 45 percent of the compensation. The balance is paid to you. If you don’t secure any compensation, you’re not obligated to pay. Always check the fees before making a compensation claim with a flight compensation company.
Read more:
- How to Claim Qatar Airways Compensation?
- Your Qatar Airways Refund Is Taking Forever. What Can You Do About It?
2. Reaching Out to the NEB of the Country Your Flight Originates From
Collaborating with a flight compensation company isn’t the only option.
Reaching out to the NEB (National Enforcement Bodies) is the succeeding step after your attempt to contact the airline independently has resulted in a denial or lack of response. This service is free of cost. However, it isn’t as uncomplicated as collaborating with a flight compensation company, and it can be a lengthy process. It typically takes a minimum of 2 months for the NEB to process your compensation claim.
The major downside here is — a favorable response to your claim doesn’t necessarily mean you will receive compensation. Qatar Airways may still reject the claim.
You can locate the list of National Enforcement Bodies here.
The National Enforcement Bodies assist passengers in the event of denied boarding, flight delay or cancellation, as well as enforces the regulation Regulation (EC) 261/2004 and makes sure passengers are treated according to these rules.
3. Escalating Your Case to Court
Your Qatar Airways compensation claim is denied.
The subsequent step is to escalate the case to court.
It’s strongly recommended to secure a positive judgment from the NEB before proceeding. Because having it will significantly bolster your case against the airline (Qatar Airways in this case).
This is the most complicated route, but often the most effective. Prior taking your complaint to court, authenticate the validity of your claim. Reacquaint yourself with your rights and construct your argument carefully. Only then can you be certain that it’s worth elevating it to the court. If you have a judgment from the NEB indicating your entitlement to compensation, include it with your court documents.
Always remember, pursuing your complaint in court will incur costs.
As Qatar Airways is a non-European airline, these EU regulations apply only to Qatar Airways flights departing from the EU and the UK.
Extraordinary Circumstances
It’s commonplace for airlines to evade giving the accurate reason why your claim is rejected.
They usually provide a vague explanation, and that’s the end of it.
They are fond of labeling “everything” as extraordinary circumstances.
The logic behind this is straightforward — paying compensation doesn’t contribute to the airline’s profits. That’s why airlines strive to dodge paying compensation. Airlines are aware that the majority of passengers are not thoroughly informed about their rights. And the airlines take advantage of this ignorance. Be skeptical when you encounter this term in the future.
According to the EU regulation 261/2004, airlines are exempt from paying flight compensation when the disruption is attributable to extraordinary circumstances. These extraordinary circumstances comprise extreme weather conditions, political and social instability, and hidden manufacturing defects. Indeed, only hidden manufacturing defects are deemed extraordinary circumstances. Most technical issues are considered the airline’s responsibility.
Moreover, bad weather isn’t always classified as an extraordinary circumstance. In certain instances, the weather is entirely predictable. For instance — snowfall during the winter months (unless snowfall is uncommon there). In such cases, the airline is expected to undertake the necessary measures to operate the flight punctually.
Find out the real reason behind the flight delay or cancellation.
It matters.
As Qatar Airways is a non-European airline, these EU regulations apply only to Qatar Airways flights departing from the EU and the UK.
When Can You Get Flight Compensation From Qatar Airways?
There exist numerous scenarios under which you are justified in seeking flight compensation.
These scenarios encompass flight delays, cancellations, and circumstances where you are denied boarding due to overbooking.
As Qatar Airways is a non-European airline, these EU regulations apply only to Qatar Airways flights departing from the EU and the UK.
1. Flight Delays
As per EU regulation 261/2004, passengers are eligible for compensation if their flight reaches the final destination with a delay exceeding three hours.
The compensation amount is dependent on the duration of the delay and the total flight distance. For instance, consider a flight from Madrid to Rome, which is a short distance of less than 1,500km, ends up being delayed by four hours, passengers are entitled to receive €250 as compensation.
As Qatar Airways is a non-EU airline, the EU laws cover only Qatar Airways flights departing from the EU and the UK.
Read more: Qatar Airways Flight Delay Compensation
2. Flight Cancellations
Should your Qatar Airways flight from a European airport be cancelled without a prior notification of at least 14 days, you qualify for compensation.
The compensation amount is determined based on the flight distance and the delay incurred in reaching the final destination. For example, if your flight from Paris to Doha, Qatar, a long-distance flight of over 3,500km, is cancelled without adequate notice and you reach your final destination more than four hours late with a replacement flight, you are eligible for a compensation of €600.
You may also opt for a full refund, instead of an alternative flight.
Read more: Qatar Airways Flight Cancellation Compensation
3. Denied Boarding Due to Overbooking
It is not uncommon for airlines to overbook flights in anticipation of some passengers not turning up. If you face denial of boarding due to overbooking and you don’t voluntarily surrender your seat, you qualify for denied boarding compensation.
The compensation amount is dependent on the flight distance. Suppose you are travelling from Amsterdam to Istanbul, a medium distance between 1,500km and 3,500km, and you are denied boarding because of overbooking. If you reach your final destination more than three hours late, you are entitled to €400 in compensation.
As Qatar Airways is a non-European airline, these EU regulations apply only to Qatar Airways flights departing from the EU and the UK.
Read more: Qatar Airways Denied Boarding Compensation
Your Qatar Airways compensation claim is denied? Do you have a first-hand experience of denied Qatar Airways compensation claim? Did you take the case to NEB or court?
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